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    Fun, Frolic & Elegance
    clothing for infants, girls and boys

    Free Shipping on Orders Over Rs.1000

    Return & Exchange Policy

    We are always looking forward to give you the best of products at the best of prices and with the best of hopes that we continue our relations till time abides with your love. However if due to some unforeseen situation you require the return of the product then the following terms apply for a mutually consented return. Kindly read the contents of this page carefully.

     

    SIZE EXCHAGE

    Once you receive your order if the garment doesn't fit your child you can exchange it for another size. 

    1. Send us an email mentioning your order number and the SKU of the garments you would like to return at customercare@beebayonline.com
    2. You will receive a verification email from us confirming if your order is valid for exchange i.e. it falls within the exchange period of 2 weeks.
    3. On receipt of the confirmation email send us an email with the return garment tracking number and the replacement sizes (SKU & Size) you want in exchange.
    4. You exchange garments will be sent to you as soon as we receive the returned garments.
    5. Follow the 'HOW TO RETURN THE GARMENT FOR EXCHANGE' instructions below for returning the garment.

     

    STYLE EXCHANGE

    Incase the garment you receive doesn't fit your child as expected and you want to exchange it for a new style, follow the below steps -

    1. Send us an email mentioning your order number and the SKU of the garments you would like to return at customercare@beebayonline.com
    2. You will receive a verification email from us confirming if your order is valid for exchange i.e. it falls within the exchange period of 2 weeks.
    3. On receipt of the confirmation email you can do two things -
    • Look for replacement styles from our website and send us an email with the return garment tracking number and the replacement garments (SKU & Size) you want in exchange.
    • If you can't find anything on our site and would like to wait for a later date to make the exchanging you can send us an email with the return garment tracking number and ask for a Store Credit. The Store Credit will be generated and emailed to you on receipt of the returned garments. A store credit will have a validity of 60 days from the date of issue. All website cart rules will apply i.e. your minimum order quantity has to be Rs. 500 after all deductions and there is a shipping charge of Rs. 100 for all orders below Rs. 1000 after all deductions.
    4. Follow the 'HOW TO RETURN THE GARMENT FOR EXCHANGE' instructions below for returning the garment.

     

    EXCHANGE & STORE CREDIT RULES

    • Merchandise can be exchanged within 2 weeks from the Bill date.
    • The original tag needs to be intact with the garment.
    • Please ensure that while returning the items are packed properly so that the original packing of the product is not damaged in transit.
    • The return shipping charges needs to be borne by the customer.
    • Company is liable for the exchange / refund in case of any manufacturing defect or incorrect garment being delivered. In such a case the return shipping charge will be rembursed to the customer.
    • Exchange amounts cannot be adjusted against any coupon codes.
    • Differences in exchange amounts have to be pre-paid and will not be collected on delivery - In case the value of the returned garments is less than the value of the request exchange (size or style exchange), the difference needs to be pre-paid by the customer. We will send you an email with Bank account details for the deposit of the difference if applicable.
    • Upon receipt of returned merchandise, Beebayonline.com has the right to deny exchange if the goods do not meet the exchange policy requirements. Shipping and handling charges are non-refundable.

     

    HOW TO RETURN THE GARMENT FOR EXCHANGE

    Please make sure you have sent a email requesting the excahnge / return along with your order no. Only on receipt of a Return Confirmation email should you send us back the garments. Pack and securely seal the merchandise alongwith the original tag attached to the garment & original invoice. Send pre-paid and insured to:

    Beebay Kids Apparels Pvt. Ltd,

    Customer Service
    Plot No.9, Sector-27-A,
    Main Mathura Road,
    Faridabad,
    Haryana-121001.
    India.

    Beebayonline.com will not accept responsibility for exchange or compensation of lost packages without proof of delivery. Please note it may some-times take up to 3-4 business days before your package may arrive at our facilities through the courier. We will email you a receipt confirming the return/exchange as soon as it is processed.

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    Customer Reviews

    Thankyou so much for BeeBayonline team for helping me in getting my order with in time. Customercare of Beebayonline, is to be appreciated,nice reponse from the team,keep it up. Now i really trust in your team,so asking to add more party wear dresses for affordable prices. Thankyou

    - Akileswari

    Just now i hv received my 1st delivery frm ur site. I would like to thank ur overall service... Nice dresses . My son liked all d stuffs. Hope same service in d future also.Thanks once again.

    - Smita

     

    Received the shirt day before yesterday and I was so happy with your service, that I informed each & everyone who cared. Best wishes to you all.

    - Jayshree (Andaman)

     

    Thank you so much, I received the shipment yesterday by DHL...!!! Really glad and happy with the express services!!!

    God Bless u and may you have more and more business in Jesus name. Amen

    - Marilyn Lobo (Dubai, UAE)

     

    Dear Beebayonline team, I am so excited to find a website which has the right type of stuff for kids. It has made gifting so easy for me. Expect me to keep coming back often.

    - Ramya (Pune)

     

    I had ordered T shirts and clothes for my daughter. Must appreciate the quality and fit. Awesome service and the sizes with adjustments for waist in pants makes it really comfortable. Must say your clothes adhere to international standards and are an absolute delight.

    Just an advice...would be nice if you could include ZODIAC T shirts and more of funny graffiti T shirts for all.

    - Susan (Chattisgarh)

     

    I am really impressed with the kind of customer service from Beebay. The package was delivered to Pune in just 1 day and will definitely come back for more business.

    Wish you guys continue the same kind of service ever.

    - Kannan (Iowa, USA)

     

    "I have first time ordered from the site beebayonline, your products are very smart & resonable price. thanks."

    - Ajay Kumar (Kerala)

     

    "I have purchased a denim skirt and a codruoy dangree from Beebay online. I am very much satisfied with their prompt and quick delivery. I booked the product on Saturday I received it on monday morning before 10 a.m. (tamilnadu). Mr. Jain at customer care was very much cooperative and helpful. Thank you very much."

    - Hema (Tamil Nadu)

     

    "I wanted to send a gift for my niece in Delhi for Rakhi. Customer care at Beebayonline helped me select dresses and delivered the gift pack within 24 hrs. My niece loved the dresses."

    - Neetu (Orissa)

     

    "I have two boys and wanted exactly same shirts for them. I sent my requirement to Beebay using their online feedback form and got a prompt response (within 30 mins) with a variety of options."

    - Gaurav (Nodia)